+30 211 800 5251 +44 (20) 37694096
Stand-by Support Engineer (part time)

Stand-by Engineer Athens, Attiki, Greece

Marpoint – a leading System Integrator and Satellite communication company operating mainly in the Maritime Industry – is looking for a self-motivated and highly professional individual to fulfill the position of IT Support Engineer.
The candidate should have basic knowledge of networking terminology and willing to learn more in the field of networking and operating systems. His role would be assisting part time during out-of-office stand-by and weekend shifts. This position would be suitable for candidates who are university students or are looking to have an additional part time job.
  • Monitoring vessels network infrastructure
  • Troubleshoot IT related incidents and the ability to find the right solution
  • Provide support to the company’s B2B customers
  • Report bugs and problems to the in office support team
  • Monitor alerts and follow procedures
  • Ensure that tickets are answered efficiently and in a timely manner
  • Learn the ins and outs of the company’s proprietary solutions
  • Basic system and networking orientation training
  • Understanding of networking fundamentals (Routing, VLAN, VPN, etc.) The candidate should have basic clear view of terminology either via written certification or from hands on experience.
  • Basic English oral / written (customers are mostly talking English)
  • Basic Linux systems understanding (any flavor and home projects)
  • Fluency in English oral / written Appreciated
  • Shell scripting knowledge would be beneficial, especially in automating procedures.
  • Hands on experience of Centos Linux flavor would be appreciated, running either lab or production projects.
  • Experience with MikroTik or other vendors such as Cisco, PFsense firewalls would be appreciated
Competitive compensation package
  • Further develop skills and knowledge via trainings
  • Flexible time schedule
  • Remote working
  • Excellent working environment
  • Full time in-office career opportunity

Location: Marousi, Athens, Greece CV at info@marpoint.gr