When a vessel is delivered—whether a brand-new newbuild or a second-hand ship changing ownership—there’s zero margin for IT delays. Operations are on standby, Class inspection is approaching, and the clock is ticking.
Starlink, VSAT, and router decisions are usually made weeks before delivery. But who installs them? Who ensures everything runs perfectly—on time, at any port?
To close this gap, MarPoint launched MITS Global – Maritime IT Onboard Services, a worldwide network of certified maritime IT field engineers ready to support you at any shipyard, any port, anywhere.
Why Global Maritime IT Support Is a Game Changer
Most ship IT teams work from HQ. But vessels are delivered in China, Korea, Turkey, Greece, and dozens of ports around the world. You need:
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Local, certified technicians who speak your tech language
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Consistent hardware deployment across fleet vessels
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Fast, on-time setup during drydock, retrofit, or ownership handover
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Post-install Class inspection readiness
With MITS, you get it all—preconfigured, pretested, and installed by our global team of MarPoint-certified IT engineers.
What MITS Global Delivers Onboard and Ashore
- Onboard Installation, Cabling & Hardware Setup
- From full rack systems to panel-mounted Starlink and 5G antennas, MITS handles every onboard installation with precision. Clean, verified, and fully documented—ready for inspection and operation.
- Hybrid WAN Setup, Failover & Load Balancing
Our technicians install and test hybrid VSAT, Starlink, and LTE/5G systems—verifying failover, load balancing, and QoS performance before the vessel leaves the dock. - Virtualization & UNI Server Deployment
MITS engineers configure and secure your UNI Virtual Machine Manager, including domain controllers, mail servers, antivirus, and backup systems—all virtualized. No need for physical PCs, no configuration headaches. - Crew Internet Configuration & Hotspot Setup
Voucher systems, hotspot cards, and usage policies are preconfigured and tested before crew boarding. The first thing they connect to? You’re fully working Wi-Fi. - Class Compliance Reports & IT Documentation
You receive detailed reports including cabling diagrams, IP maps, rack photos, and compliance checklists—so your IT department maintains full control from shore.
Extended Support Services
- IT Infrastructure Inspection Service
Our technicians perform complete onboard IT inspections, including full equipment inventory, service reports, and updated network diagrams. Every asset is verified, labeled, and documented to maintain Class compliance and internal IT visibility. - IT Maintenance
We provide hands-on maintenance for all onboard IT equipment—racks, PCs, UPS units, and printers—covering installation, upgrades, and routine servicing. Each component is checked and optimized to ensure seamless daily operation. - Software Installation and Patching
From Microsoft applications to antivirus and translation software, our team installs, updates, and verifies all essential programs. We make sure your systems are up to date, secure, and ready for daily use before the vessel sails. - Recovery Services
Our engineers conduct cybersecurity system assessments, perform regular backups, and manage antivirus updates. In the event of issues, we handle PC cleanup, formatting, and full restoration from verified backups—keeping your systems clean, secure, and compliant. - Cable Checks and Repairs
Network cables, switches, and patch panels are inspected and tested to prevent connectivity failures. Damaged lines are repaired or replaced on-site, ensuring the vessel’s communication backbone remains reliable and well-documented.
Where We Operate
MITS supports newbuilds, dry docks, and trade-ins in over 60 countries and more than 150 ports worldwide.
With certified MarPoint engineers already approved in key maritime hubs, ship managers avoid logistical challenges and travel restrictions tied to international deployments. Instead, they gain immediate access to trained local experts who deliver the same level of quality and consistency worldwide.
Our team ensures installations are completed fast, right, and Class-ready—reducing cost and downtime by eliminating the need for in-house IT teams to travel long distanc
Proof of Performance: Golden Union Case Study
Upgrading the IT infrastructure of a global fleet is no small task—especially when timing, compliance, and minimal disruption are non-negotiable. Golden Union Shipping found itself at this critical crossroad with its 50-vessel fleet spread across multiple regions. Their mission: modernize onboard systems while enhancing cybersecurity, unifying infrastructure, and keeping operations moving.
With MarPoint’s M.I.T.S. Global service Golden Union overcame the logistical complexity of scaling IT upgrades globally. In just 8 months, M.I.T.S. supported 22 vessels across 9 countries and 19 ports, proving precision, speed, and consistency at scale.
From replacing outdated standalone PCs with UNI virtualized environments to deploying Evo3 routers and Starlink connectivity, the project delivered a future-proof setup ready for cyber compliance and Class approval.
Why Ship Managers Trust MITS
Global Reach, Local Presence
Fast Response—We work on tight delivery windows
Certified Technicians—Trained on Evo3, UNI, Starlink
Compliance-First Mindset—Cybersecure, Class-ready setups
Final Thoughts:
Whether you’re delivering a tanker in China, reflagging a bulker in Turkey, or upgrading a feeder vessel in Piraeus, MITS Global brings your vessel IT to life—fast, consistent, and Class-ready.
Don’t see your port listed? No problem.
Contact us, and our coordination team will arrange the most efficient and cost-effective solution for your next project.
