Maritime Managed IT Services

Provision. Performance. Efficiency.
Complete IT support, remote and on site technical support, cyber protection, administration and monitoring.

Marpoint provides affordable proactive IT managed services and support to your business.

Emerging and challenging operating conditions are pushing the maritime industry to embrace digitalization as the most reliable way to lower operational costs and improve efficiency.

As digital technologies disrupt organizational structures and operational processes, maritime operators expect innovation and less disruption.

As a result, a proactive approach to IT with the goal of preventing problems before they started is a profound step to seamless business operation.

Our unique framework, based on our proven and mature technology, utilizes a range of proactive services to keep your systems up and running and your people a peace of mind. Complete IT support, remote and on site technical support, cyber protection, administration and monitoring.

Our services are designed to deliver continuous efficiency and proactive cost reduction initiatives for your vessels.

A complete IT department at your service

Maritime Managed IT Services empower you to focus on your always-available and smooth operations with a complete portfolio of physical, network and data security services in the following areas:

Managed IT Services

Hardware installation, configuration and maintenance including troubleshooting and fault resolution, secure Wi-Fi implementation, network administration.

Marpoint IT Managed services offer:

Managed Satellite, network and infrastructure Services
Online & offline Patch management
Hardware & Software monitoring
Unified management control platform
Data Back incl. Disaster recovery
IT Security services
Quality of Service (QoS)
Remote management
On site engineers upon request
File Transfer tools
Web-Filtering services
Advanced firewall services

Cloud Services

Amazon Web Services (AWS) certified partner
Backup and Data Storage solutions

Systems Management and Reporting

Hot-swap cluster & true failover
Operations auditing and management
Critical event reporting
Performance monitoring

Cyber Security

Avoid complicated solutions and start protecting your IT Assets now.

Comprehensive remote network monitoring
Encryption solutions
Backup solutions
Malware & AV protection
Email security
Security policy implementation
Automated threat management

Unparallel 24/7/365 Support

We are always here

Direct, one-to-one interactions with our support team, 24/7, 365 days a year. None of those non-personal, frustrating, automated menus when you call.

We are ready to help

From detailed planning to a 3 a.m. emergency, you always get unlimited technical support.

We are transparent

No matter what happens, our engineers will always speak honestly. And when we make a mistake, we will openly admit to it and fix it.

We are flexible

Our customers regularly change their configurations to match their varying business needs. We operate quickly for smooth, painless changes; we move fast and we love it.

We do not use scripted answers

We do not use scripts to solve problems, we use our brains. Our customers deserve the right answers, not what a script tells us to say.